Cash-Out Services

Not every payment can stay on a card or in a wallet. Cash-out lets a verified holder take balance as physical cash through Refah agents and partner locations. Institutions can set limits, require extra checks for large amounts, and see exactly where cash left the system.

Beneficiaries, staff, and agents who need cash on the ground without breaking the audit trail.

How it works

1. 01

   Request

   The holder asks to withdraw an amount at an agent or partner point.

2. 02

   Verify

   Refah checks identity, available balance, and program rules.

3. 03

   Pay out

   The agent hands over cash and the wallet is debited in the same moment.

4. 04

   Settle

   The agent’s position is updated so cash-out stays funded.

What you get

• Identity first

  Cash leaves only after the holder is matched to the wallet or card.

• Limits that protect

  Daily and per-transaction caps reduce loss and abuse.

• Agent settlement

  Agents are reimbursed through the same payment network, not informal IOUs.